This privacy policy has been created to reflect our commitment to privacy and our adoption of the National Privacy Principles. Evergreen Tours will take every reasonable measure to ensure your information is secure and abide by this privacy policy. All users of our web site and our services agree to act in accordance with this policy.

• This privacy policy protects your privacy by informing you about:
• The types of personal information Evergreen Tours collects about you through our web site.
• How Evergreen Tours collects that information
• The purpose for which Evergreen Tours collects that information
• The types of organisations which Evergreen Tours discloses the information
• How Evergreen Tours keeps your personal information safe
• How you may opt-out of or limit use of your personal information
• Employee accountability
• How you may contact Evergreen Tours
• Maintaining this policy

Types of Information

Evergreen Tours collects a variety of information which is essential to provide our services to you. The information we collect includes:

• Personal information or details registered with Evergreen Tours is used solely for the purpose of meeting your travel requirements. Personal information includes contact details (name, address, e-mail address, agency name), logistical details(destination details, travel requirements)
• Some basic information about your computer and Internet connections
• Patterns of use on this web site
• Applications of employment and resume details in response to employment opportunities at Evergreen Tours

How is the information collected?

Information is collected from customers directly registering their contact details on the site or via registered travel agents registering their customer’s details via a separate portal.

Some basic information about your computer and Internet connections is collected using “cookies”. Cookies are small lines of data stored on the web browser. These cookies are placed in your browser file on your hard drive. Evergreen Tours uses cookies to identify your computer when you come back to our web site; they also allow us to improve service for you on your subsequent visits to our site. By using cookies web sites can track information about visitors use of the site. Most web browsers can be configured to notify the user when a cookie is received, allowing the user to either accept or reject it. If you disable the use of cookies on your web browser or remove or reject specific cookies from this web site or linked sites, then you may not be able to gain access to all the content and facilities of this site.

Users are able to submit via e-mail to: employment@evergreentours.com applications and resume details in response to employment opportunities within Evergreen Tours that are listed on the web site.

Purpose of collection

• To enable a Evergreen Tours consultant to dispatch a brochure a customer has requested.
• To enable a Evergreen Tours consultant to complete a reservation by a registered travel agents or customer.
• If you select, for Evergreen Tours to communicate with you about new products
• If your select, for Evergreen Tours to communicate with you about any new touring options or special offers
• To receive applications from users interested in applying for employment opportunities at Evergreen Tours
• For operational purposes we take note of how you use the site, such as recording site traffic, navigation techniques and to diagnose problems with our server and administer our web site.
• We also use the information we collect to monitor and improve our internal operations, as well as to improve the experience of our web site users.

When and to whom will personal information be disclosed?

Evergreen Tours will only use this information to complete reservations on your behalf and to allow our consultants to contact you regarding your travel requirements. This includes providing necessary information to travel agents, airlines, hotels, insurance providers and attraction suppliers.

Please be assured we would never send unsolicited mail, nor would we sell customers names, addresses, e-mail addresses or other personal information to a third party.

For users applying for employment opportunities at Evergreen Tours, resumes and applications are reviewed by the Human Resource Manager and hiring manager who following guidelines set out in an internal Evergreen Tours privacy policy.

How do we keep you information safe?

The information we receive from or about users is stored on systems designed to prevent the loss, misuse, unauthorised access, disclosure and alteration of the information under our control.

Registered travel agents using this site are issued with a user name and password. It is the responsibility of the agent to ensure this user name and password is kept confidential and not issued or shared with any other person.

Employment applications and resumes submitted by users to: employment@evergreentours.com will be disposed of using security disposal methods within one month of the application closing date.

Opting out

The Evergreen Tours web site allows users the option to opt-out of receiving communications from us. Users can choose not to receive a free colour brochure or to be kept informed of any new Evergreen Tours touring options and special offers.

Accountability

Only those Evergreen Tours employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorisation to do so.

Contacting us

If you have any questions about this privacy statement, or this site or its products and services you can contact Evergreen Tours.
Click here for contact details

Maintaining this policy

Evergreen Tours will post any alterations to this privacy policy immediately any changes become effective within the organisation so users will always know the information we collect, how we use it and under what circumstances we disclose it. Users are responsible for periodically checking our web site for changes to this policy.